Privacy Policy

1. Introduction and Commitment to Privacy

MKB Construction USA LLC ("MKB," "the Company," "we," "us," or "our") is committed to protecting the privacy and personal information of all visitors, clients, and users who interact with our website at www.mkbconstructionusa.com. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what rights you have regarding your personal data. By using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect two types of information through our website:

A. Information You Provide Voluntarily When you contact us, request a quote, or submit a project inquiry through our website forms, we may collect:

Full name Email address Phone number Company or organization name Project type and description Project location and site address Budget range or timeline if provided Any additional details you choose to share in your message

B. Information Collected Automatically When you visit our website, certain technical information is collected automatically through cookies and analytics tools, including:

IP address and approximate geographic location Browser type and version Operating system and device type Pages visited and time spent on each page Referring website or source Date and time of your visit Links clicked within the site

3. How We Use Your Information

MKB Construction USA LLC uses the information we collect for the following purposes:

To respond to your inquiries — We use your contact information to reply to questions, requests, and project consultation submissions in a timely manner

To prepare and deliver project estimates — Project details you provide help us assess scope, timeline, and cost before scheduling a consultation

To schedule consultations and site visits — We use your contact details to coordinate meetings, site assessments, and follow-up communications

To improve our website — Technical data helps us understand how visitors use our site so we can improve functionality and user experience

To comply with legal obligations — We may use or retain information as required by applicable federal, state, or local law

To send relevant updates — With your explicit consent, we may send information about our services, completed projects, or company news. You may opt out at any time

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize returning visitors and understand site usage patterns.

Types of cookies we may use:

Essential cookies — Required for the website to function properly

Analytics cookies — Help us understand how visitors interact with our site

Preference cookies — Remember your settings and preferences for future visits

You may configure your browser to refuse all cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain parts of our website. We do not use cookies to collect personally identifiable information without your knowledge or consent.

5. How We Share Your Information

MKB Construction USA LLC does not sell, rent, lease, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

A. Service Providers We may share information with trusted third-party vendors who assist us in operating our website, processing communications, or analyzing site performance such as web hosting providers, email platforms, and analytics tools. These vendors are contractually obligated to keep your information confidential and may only use it to perform services on our behalf.

B. Legal Requirements We may disclose your information if required to do so by law, court order, or government authority, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of MKB Construction, our clients, or the public.

C. Business Transfers In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website if such a transfer occurs and your data is subject to a materially different privacy policy.

D. With Your Consent We may share your information with third parties in any other circumstances with your explicit prior consent.

6. Data Security

MKB Construction USA LLC implements reasonable and appropriate technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, destruction, or loss. These measures include:

Secure HTTPS encryption on all pages of our website Restricted access to personal data within our organization on a need-to-know basis Regular review of our data collection, storage, and processing practices Contractual confidentiality obligations with all third-party service providers

While we take data security seriously and work diligently to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard protections at all times.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law.

Contact and inquiry data — Retained for up to 3 years from the date of your last interaction with us, or as long as needed to manage an active project relationship

Project records — Retained for up to 7 years in accordance with New York State contract and construction record-keeping requirements

Analytics data — Retained in aggregated, anonymized form for website performance analysis

Legal compliance records — Retained for as long as required by applicable federal, state, or local regulations

When personal data is no longer needed, we securely delete or anonymize it in accordance with our internal data management procedures.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Right to Access — You may request a copy of the personal information we hold about you

Right to Correction — You may request that we correct any inaccurate or incomplete information

Right to Deletion — You may request that we delete your personal data, subject to any legal obligations we may have to retain it

Right to Opt-Out — You may opt out of receiving marketing or promotional communications from us at any time by contacting us directly or clicking unsubscribe in any email we send

Right to Data Portability — Where applicable, you may request that we provide your data in a structured, commonly used, machine-readable format

Right to Object — You may object to certain types of data processing, including direct marketing

To exercise any of these rights, please contact us using the information provided in Section 12 of this policy. We will respond to all verified requests within 30 days.

9. Children's Privacy

Our website is not directed at, and we do not knowingly collect personal information from, children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information from our records. If you believe a child has provided us with personal information, please contact us immediately at info@mkbconstructionusa.com.

10. Third-Party Links

Our website may contain links to third-party websites for informational or reference purposes. These external sites are not operated or controlled by MKB Construction USA LLC, and we are not responsible for their content, privacy practices, or terms of use. We encourage you to review the privacy policies of any third-party sites you visit through links on our website.

11. Changes to This Privacy Policy

MKB Construction USA LLC reserves the right to update or revise this Privacy Policy at any time to reflect changes in our practices, legal requirements, or website functionality. When we make material changes, we will update the Last Updated date at the top of this page. We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

MKB Construction USA LLC 228 Front Street, Hempstead NY 11550 📞 (516) 410-0706 | (516) 808-9838 ✉️ info@mkbconstructionusa.com 🌐 www.mkbconstructionusa.com

We are committed to resolving any privacy concerns promptly and transparently. All requests will be acknowledged within 5 business days and fully addressed within 30 days.